イワシタ　モトイ   IWASHITA MOTOI   岩下　基    所属   千葉工業大学  社会システム科学部 経営情報科学科    千葉工業大学  社会システム科学研究科 マネジメント工学専攻    職種   教授
言語種別	日本語
発行・発表の年月	2016/04
形態種別	学術雑誌
査読	査読あり
標題	Service and Billing Management Method for ICT Services
執筆形態	共著
掲載誌名	International Journal of Software Innovation
掲載区分	国外
出版社・発行元	IGI Global
巻・号・頁	4(2),1-16頁
著者・共著者	Motoi Iwashita, Shigeaki Tanimoto
概要	Information and communication technology (ICT) including broadband networks, cloud computing, a variety of mobile devices, point-card systems, and “virtual coins” can induce complicated situations concerning customer management. In particular, billing management is very critical, and it is thus necessary to establish a billing-management method that can quickly adjust to changes in the environment. The first requirement is managing the relationships between services, payments, and settlements so as to assure the payment method and service provision and payment routes. Therefore, a business model design method, established from the viewpoint of service, cash flow, and settlement to strategically adjust to changes in the environment, is described herein. In addition, a procedure for managing the connection paths is proposed to efficiently construct the relationship between services, payments, and settlements.